Frontier drops customer service calling, but does its online chat work?
In case you missed it, Frontier Airlines became the latest low-cost carrier to do away with phone-based customer service last month. Before, Frontier flyers could call a traditional customer service line to get help with issues such as reservations, cancellations or lost bags. Now, flyers needing assistance must either use a 24-hour live chat available on the airline’s website,…










